Shipping policy
At DETOXD, we’re committed to delivering your order quickly and reliably, no matter where you are. Below you’ll find everything you need to know about processing, delivery times, and tracking.
Processing Time
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All orders are processed within 2 business days after payment is received.
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During peak periods or promotional events, processing may take an additional 1–2 business days.
Estimated Delivery Times
Once your order ships, estimated delivery times are:
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U.S. & Europe: 4–12 business days
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UK, Canada, Australia: 4–9 business days
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Rest of World: 5–10 business days
Please note: Delivery times may vary based on your location, customs clearance, or unforeseen carrier delays.
Shipping Costs
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Shipping fees are calculated at checkout based on your location and order size.
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Customers are responsible for any taxes, duties, or customs fees required by their country.
Tracking Your Order
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You’ll receive a tracking link via email as soon as your order ships.
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Please allow up to 48 hours for tracking information to update.
Delivery Locations
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We proudly ship worldwide.
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If your country is restricted due to carrier limitations, this will be shown at checkout.
Lost or Damaged Packages
If your package is lost or arrives damaged:
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Contact us at info@getdetoxd.com within 7 days of delivery.
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Include your order number and photos of the damage (if applicable).
We’ll make it right as quickly as possible.
Undeliverable Packages
If your package is returned due to an incorrect address or failed delivery:
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We’ll contact you to arrange reshipment.
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Additional shipping charges may apply.
👉 To avoid delays, please double-check your shipping address at checkout.
Need Our Shipping Address?
If you require our physical return address, email us at info@getdetoxd.com and we’ll provide it promptly.
Questions?
For any shipping-related questions or concerns, contact us anytime:
📧 info@getdetoxd.com